Policies

Privacy

*This is a Privacy Notice regarding your information in compliance with GDPR, updated as of 23/05/18*

To fulfill orders placed on The Camilla Store on Etsy, Camilla’s Custom Print Shop on Bigcartel, or privately arranged orders, you must provide d’Errico Studios Ltd.  with certain information you have authorized Bigcartel, Etsy, or directly to my d’Errico Studios Ltd. team, to provide us, such as your name, email address, postal address, payment information, and the details of products or services you order.

You may also choose to provide us with additional information (for example, address change or general questions regarding items in the shop), if you contact us directly.

The d’Errico Studios Ltd. team rely on a number of legal bases to collect, use and share your information regarding:

-Provision of service: to fulfill your order, refund extra postage fees, settle disputes, provide customer support or other legitimate services.
-These processes are conducted after you have provided me your affirmative consent, by way of placing a direct order or contacting me directly. You can revoke this consent at any time.
-This info is used if necessary to comply with legal obligation or court order, or in connection with a legal claim, such as retaining your information about your purchases as required by applicable tax law(s).
-And used as necessary for legitimate interests, if those legionary interest are not overridden by your rights interests, for purposes such as:
1. Providing and improving our services. We use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) In compliance with Bigcartel or Paypal Seller Policies and Terms of Use. I use your information as necessary to comply with my obligation under these policies.

Information about our customers is very important to Camilla and d’Errico Studios Ltd. We share your information on very limited circumstances as follows:

-BIGCARTEL. We share information with Bigcartel and related payment processing partners such as Paypal or Stripe as necessary to provide you services and to comply with our obligation under Bigcartel and relevant payment collection platform Terms of Use.

-Service providers- We engage certain trusted third parties to perform functions on as needed .(STAMPS.COM) Such as delivery companies (STAMPS.com), and official d’Errico Studios Ltd. support team members and partners, but only to the extent necessary to perform these services.
-Business transfers. If d’Errico Studios Ltd sells or merge business, we may disclose your information as part of the transaction, only to the extent permitted by law.

-Compliance with laws. We may collect, use, retain and share your information if we have a good faith belief that is reasonable to: (a) respond to legal process if necessary to: (b) enforce my agreements, terms and policies; (c) privet, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

We retain your personal information only as long as necessary to provide you with our service and as described in my Privacy Policy. However, we may be required to retain this information to comply with legal and/or tax obligations, to solve disputes and to enforce  agreements.

If you reside in certain territories, including the European Union, you have a number of rights in relation to your personal information. While some of these apply generally, certain rights apply to certain limited cases. We will describe these rights below.
-Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
-Change, restrict, delete. You may also have right to change, restrict our use of, or delete personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) We generally delete your personal information upon request unless required by law to retain it (such as for sales tax purposes).
-Object. You can object to our processing of some of your information based our legitimate interest and receiving marketing messages from me providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue that information, or information retention is legally required.
-Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to other rights you have), you have the right to do so with your local data protection company.

How to Contact us:
For purposes of EU data protection law, Camilla d’Errico and official d’Errico Studios Ltd. representatives, are the data controller of your personal information. If you have any concerns, you may contact info [at] camilladerrico.com
Or you may send physical mail through postal services to:
d’Errico Studios
PO BOX 5285
Midlothian, VA 23112 USA