BIO and FAQ
Camilla d’Errico is an Italo-Canadian artist who has been making waves in the art world with her manga-influenced style. Ever the prolific artist, Camilla is a Pop Surrealist painter, Artist and author of several How To Books, Pop Manga coloring books as well as a comic artist/creator. While also contributing to the vinyl art toy movement, and expanding her style into fashion, accessories, toys and other merchandise. Camilla resides on Vancouver Island, BC. She has distinguished herself through her ability to seamlessly weave comic art and manga with surrealist elements, wrapping it all together with an extensive emotional palette.
I placed an order on the previous site, what happens now to my order?
All is well. Rest assured, my web + e-Store team have kept all your order records safe, and are working hard to fulfill your order. You’ll receive order updates as usual. Updates will be sent to the email address your order was placed through. So watch for updates, and thank you for supporting!
Where does Camilla get her inspiration from? How does she come up with her ideas?
Camilla is inspired by many facets of life. From the emotional rollercoaster of the human soul to natures wildest creatures. Her work is very interpretive and emotional, using animals and color to express in depth thoughts and feelings. Hee work is meant to express what she feels and for you to feel what she she expresses.
What kind of paint does Camilla use?
Camilla used Holbein Aqua Duo paints, which are a water-soluble oil paints. She often uses these paints on wooden panels in conjunction with liquid acrylics. For paper pieces Camilla draws by hand using graphite pencils, and then colours digitally on her computer using photoshop.
Can I commission Camilla to do a custom painting or drawing?
Yes. Please sign up to the commissions tier on patreon www.patreon.com/camilladerrico
Would Camilla collaborate with me, or my creative team, on a project?
Camilla’s project schedule is often very full, with overlapping projects and deadlines so it may or may not be possible. If you or your team have an interest in including Camilla in your work, you’re welcome to tell us about your project at info@camilladerrico.com.
Will Camilla come to a convention near where I live?
You can view her events list here EVENTS. If you are interested in having Camilla be a guest at a show in your area contact the event organizers and request her as a guest. If you’d like to have Camilla as a guest at an event please email info@camilladerrico.com.
Will Camilla do an interview?
Camilla enjoys making time to provide interview answers by e-mail or phone. If you’re interested in publishing an interview, you’re welcome to e-mail us at info@camilladerrico.com.
I love Camilla’s art can I get a tattoo of it?
Camilla loves when people fall in love with her artwork and want to have her work tattooed. She just asks that you purchase a tattoo token from the online store (link to purchase the token) and of course send us photos of the pieces and tag her (@camilladerrico on Twitter and Instagram) in any social media posts (in addition please pass along that request to the tattoo artist as well.)
I heard you get a exclusive content if you’re a Patreon. Is that true?
Yes! Patreons have special access and privileges that other fans don’t get. If you want to know more about that and get in on the cool kid’s club then visit www.patreon.com/camilladerrico.
My print was damaged in the mail. What can I do?
If your print was damaged in transit, please take photos of the packaging as well as the damage occurred to the print itself and send those photos to store@camilladerrico.com. In addition, please keep all material until a resolution has been achieved.
How long will it take my item to ship?
When you order merchandise traditionally it will ship within 1-2 business days (barring no issues with your shipping address or payment processing). If you ordered prints, they may take up to 7 business days for items to ship as the prints need to be created. We have a split shipping process where prints ship out separately from merchandise.
I want to order something, but the shipping is high. Why don’t you offer free shipping for everything like Amazon?
We are still a small company run by three people and two amazing fulfillment companies that assist us greatly. The shipping that is calculated on the website is based on weight of items and dimensions. The events of the past couple of years have driven up shipping costs tremendously and we are working very hard to do our best to offer competitive rates but we will never be able to come close to a multibillion dollar company like Amazon.
Can I do payment plans for an original on your site?
Yes, I offer payment plans on originals only. There is a non refundable deposit of 1/3 the price of the original. Then monthly payment plans can be customized to suit your needs. Note: They cannot go beyond 10 months however. Please email store@camilladerrico.com to enquire!
Why do items with FREE shipping have shipping costs at check out?
My site has a handling fee on all items regardless of free shipping. There is no way to separate handling fees per item on Shopify. Shopify combines the shipping fee and handling fee all in one at check out. It doesn’t allow the option to say “Handling Fee” at check out. So what you are seeing is the handling fee even though the item has free shipping.
Why are there customs charges on my order?
All prints & merchandise orders ship from the USA. International order shipments may be subject to local tax, duties, fees, or VAT etc. at the sole discretion of the Border Customs agencies & shipping carriers involved. Any associated charges are the responsibility of the order recipient.
Got a question? Send us a message using the contact form below. Please anticipate 24-48hrs for responses between Monday-Friday
